JANUARY 2009 MEDICAID ID CARDS FOR CAP RECIPIENTS

This is to notify you that there was a printing problem with the January 2009 Medicaid ID cards for CAP recipients. The second character of the CAP indicator was not printed on the cards due to a formatting issue at the print center, which has been corrected.

The Division of Medical Assistance apologizes for any inconvenience this may have caused.

Providers should obtain verification of CAP coverage from EDS using the Automated Verification Response System (AVRS), toll-free at 1-800-723-4337. The DMA website at http://www.dhhs.state.nc.us/dma/, www.ncdhhs.gov/dma, has provider links and the AVRS instructions can be found on the website by clicking on Provider Links and scrolling to Contact Lists. If you are enrolled with an Electronic Data Interchange vendor, you may also obtain verification through that mechanism.